Privacy Policy

True Fence respects your privacy and is committed to protecting personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, and safeguard information provided to us by customers across NSW and Australia.

Information We Collect

We may collect your name, phone number, email address, property address, project details, and billing information required to issue quotes and invoices. We do not collect credit card details or unrelated website browsing information.

How Information Is Collected

Personal details are collected directly from you when you make an enquiry, request a quote, engage our services, or communicate with us by phone or email.

Why We Collect Information

We use this information to prepare quotes, deliver fencing services, issue invoices, process payments, and manage accounts. In cases of non-payment, information may be shared with debt collection agencies.

Sharing of Information

We do not sell or trade personal information. Details are only shared with subcontractors engaged on your project, debt collectors where required, or government authorities if required by law.

Storage and Security

All personal information is stored securely with restricted access. We take reasonable steps to protect it from misuse, loss, and unauthorised access.

Access and Correction

You may request access to information we hold about you or ask for corrections if it is inaccurate. Requests can be made by emailing web.truefence@gmail.com.

Website Tracking

Our website uses Google Analytics to collect anonymous statistics such as page views and traffic sources. This data does not personally identify you, and you can disable cookies in your browser at any time.

Overseas Disclosure

True Fence does not disclose any personal information overseas. All data is handled and stored within Australia.

Changes to This Policy

We may update this policy as needed. The latest version will always be available on our website.

Contact Us

For questions or complaints regarding privacy, please contact:

Company Name: True Fence (TRUE FENCE PTY LTD, ABN 91 692 222 503)
Address: Revesby NSW 2212, Australia
Email: web.truefence@gmail.com
Phone: 0424 883 473